Luke Devine – The Devine Group

Luke, tell us how you came to contact RS Accountants & Business Advisors, and why…

“It was by chance, really; I’d landed a big contract, but hadn’t registered or considered VAT. By the time my VAT demand arrived, I realised that I hadn’t made any provision for it, and it quickly dawned on me that I needed much more – and better – advice than I’d previously been receiving – or not receiving!”

So what action did you take, and where did it lead?

“I was recommended to speak to Chris, who is a VAT specialist amongst other things, and he went to great pains to explain what I could do to reduce my VAT liability, whilst showing me lots of ways I could move my business forward.

“In essence, I didn’t know what I didn’t know, but Chris completely changed my outlook, took me through the issues, and assured me that with the right structure and processes, we could get the business on track and grow it.

“Since then, we’ve seen Chris and his team as our business partners.”

So professionally, what difference has it made?

“It’s been a ten-fold improvement in the way the company operates, and we now have two more businesses, also under Chris’s guidance.

“Chris has given us consistent support and ideas on how we could improve operations – it’s been a real transformation to a much more professional approach, moving away from our old paperwork-based operation and utilising the latest digital systems like Xero and Dext.”

And personally, what impact has it all had?

“We have a totally different mentality now, and feel so much more confident in our own ability to move the business forward and grow.

“We not only think more carefully about how to develop our offering, but also why we do it. And for the first time, I feel that everyone involved in running the organisation is rowing in the same direction. Chris has even taken time to help my wife develop her business.”

So what would you say to anyone who is considering changing their accountant?

“If you’re not getting the help you need to grow your business, RS are great at giving you a clear direction, supported by effective processes that will make your life easier, and help you build a stronger foundation for success.

“The whole RS team is so eager to help, and they respond quickly to any requests. There’s no doubt in my mind that not only are they excellent accountants, but they genuinely care about helping business owners succeed.

“I’d have no hesitation in recommending RS Accountants and Business Advisers to anyone who is serious about their business and wants an innovative, experienced and commercially-minded partner.”